Refund policy

Returns & Exchanges

Each Wet Nose Luv® piece is made to order specifically for you. Because of this, we are unable to accept returns or exchanges for change of mind or incorrect size selection.

Please review the product description and size guide carefully before placing your order.

Damaged, Defective or Incorrect Items

We want you to be happy with your order. If your item arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery at info@wetnoseluv.com.

Please include:

• Your order number
• A brief description of the issue
• A clear photo showing the problem

Once we review the issue, we'll let you know the next steps. If the item is confirmed to be damaged, defective, or incorrect, we'll make it right with a replacement or refund, as appropriate.

Exchanges

Because our products are made to order, we are unable to offer exchanges for different sizes or colors. We strongly recommend reviewing the size guide provided on each product page before ordering.

Order Cancellations

Orders enter production quickly after they're placed. If you need to cancel an order, contact us at info@wetnoseluv.comas soon as possible.

We'll do our best to accommodate your request, but once production has begun, an order cannot be canceled or changed.

Refunds

When a refund is approved, it will be issued to your original payment method. Please allow additional time for your bank or credit card provider to process and post the refund.

Questions?

If you have any questions about your order, contact us at info@wetnoseluv.com.