FAQ

At this time, Wet Nose Luv® ships within the United States only.

Each Wet Nose Luv® piece is made to order. Please allow approximately 5–7 business days for production before your order ships.

Once your order has shipped, standard U.S. delivery typically takes approximately 2–7 business days. Delivery times are estimates and may vary based on destination, carrier delays, holidays, and other factors outside our control.

Because our products are made specifically when you order them, your delivery time includes both production and shipping.

Standard shipping: $5.95
Free standard shipping: Orders of $85 or more

Once your order ships, you’ll receive an email with tracking information.

Please make sure your shipping address is complete and accurate before placing your order. Once an order enters production, we may not be able to change the shipping information.

Orders enter production quickly after they're placed. If you need to cancel an order, contact us at info@wetnoseluv.com as soon as possible.

We'll do our best to accommodate your request, but once production has begun, an order cannot be canceled or changed.

Each Wet Nose Luv® piece is made to order specifically for you. Because of this, we are unable to accept returns or exchanges for change of mind or incorrect size selection.

Please review the product description and size guide carefully before placing your order.

We want you to be happy with your order. If your item arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery at info@wetnoseluv.com.

Please include:

• Your order number
• A brief description of the issue
• A clear photo showing the problem

Once we review the issue, we'll let you know the next steps. If the item is confirmed to be damaged, defective, or incorrect, we'll make it right with a replacement or refund, as appropriate.

Because our products are made to order, we are unable to offer exchanges for different sizes or colors. We strongly recommend reviewing the size guide provided on each product page before ordering.

When a refund is approved, it will be issued to your original payment method. Please allow additional time for your bank or credit card provider to process and post the refund.

Please review the product description and size guide carefully before placing your order.

If you have any questions about your order, contact us at info@wetnoseluv.com.